Failure to arrive and cancellation - booking cancellation
Cancelling an already confirmed booking gives the hotel the right to demand the following penalties:
• No penalty for cancellations received up to 30 days before the expected arrival
• 10% of the agreed price, multiplied by the number of booked and cancelled days, when cancellation is communicated up to 20 days before arrival;
• 25% when cancellation is communicated up to 8 days before arrival;
• 50% when cancellation is communicated less than 7 days before arrival, with a minimum amount corresponding to 1 day.
In case of failure to arrive (no show), late arrival or early departure the whole amount will be charged (unless the parties make different agreements).